Everything a hotel needs with AI support
Room management, rate plans, channel distribution, AI-powered reporting, restaurant POS, and multi-currency operations.
Diafa PMS gives hotels a complete operating system with practical AI support. Manage room types by floor and category. Set up rate plans for any scenario. Distribute to OTAs with real-time sync. Track revenue across multiple currencies. Get AI-powered suggestions on your dashboard. Connect your restaurant to guest rooms with Diafa Resto.
A day at a 40-room hotel in Helsinki
The day starts with AI suggesting weekend rate adjustments. Housekeeping tasks are already assigned. A booking from Booking.com synced overnight. A direct EUR booking comes through Diafa Direct and is confirmed immediately. The manager reviews revenue from a phone.
One system for front desk work, direct bookings, OTA sync, EUR operations, and reporting.
Fell hotel in Lapland — end-of-day sync
The hotel sits beyond reliable 4G for much of the winter. Reception runs the full working day on the local Master Client — reservations, check-ins, payments, and housekeeping all write to the local database. In the evening, the manager drives down to the edge of the village where the connection is dependable. The sync worker pushes the day's events to the Hub, the channel manager refreshes Booking.com, Airbnb, and Expedia overnight, and Diafa Direct — embedded in the hotel's own website — keeps taking direct bookings 24/7 and converts marketing effort into commission-free revenue.
- Zero downtime during the working day, regardless of connectivity
- OTAs re-sync automatically in one evening connection window
- Direct bookings captured on the hotel website around the clock
- No paper fallback and no morning-after reconciliation work