Built for camps and camping grounds in Italy

Pitch, cabin, and seasonal-stay operations for lakeside parks, coastal sites, and countryside campgrounds.

Diafa PMS helps Italian camping businesses run reception, direct bookings, guest communication, and reporting from one system. Pitches, cabins, and simple stay units can be managed with flexible rate plans, while extras such as electricity, breakfast, or equipment hire are posted directly to the folio.

Inventory and availability for pitches, cabins, and simple stay units
Rate plans for overnight, weekend, holiday, and seasonal periods
Add-ons billed to folios such as electricity, breakfast, or equipment hire
Diafa Direct booking engine on the park's own website
Guest profiles for repeat visitors, families, and seasonal guests
WhatsApp messaging for confirmations and arrival details
Payments, invoicing, and reporting in one workflow
Housekeeping tasks for cabins and cleaned units
Offline-first reliability for rural, coastal, and lake locations
Operational visibility during peak summer periods

A day at a campground on Lake Garda

A family books a lakeside pitch directly from the park's website and adds breakfast for the next morning. Reception checks them in, posts an electricity surcharge to the folio, and assigns cleaning for a departing mobile home without switching systems. Even when the connection weakens, the team keeps working and sync resumes later.

A more controlled camping operation with direct bookings, on-site extras, and a front desk that stays usable.

Case study

Lakeside campground on Lake Garda — end-of-day sync

The campground runs across a large site where the mobile signal varies between the lakeside and inland sections. Reception works on the local Master Client from morning arrivals to late evening check-ins. Pitch bookings, cabin payments, housekeeping tasks, and extras all write to the local database. In the evening, the manager syncs from the strongest connection point, the day's activity reaches the Hub, and direct bookings remain available on the park's own website.

  • Reception keeps operating through uneven site connectivity
  • Pitches, cabins, and extras stay in one workflow
  • Direct bookings continue from the park's own website
  • No paper fallback and no manual re-entry the next day

Built for your type of accommodation

Book a demo personalized to your operations.