Hotel Management, Reimagined

Works through power cuts. Tracks USD and LBP independently. Runs on your machine with no cloud dependency. Manage reservations, process payments, and see your real revenue -- even when the electricity is out.

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Works offline through power cuts · USD and LBP independent · Your data on your machine

A modern, all-in one solution for modern hotel management

Property Management

Reservations, front desk, housekeeping, and comprehensive reports.

Booking Engine

Direct bookings on your website, no OTA commissions, multiple languages.

Guest Services

Guest Experience portal, WhatsApp messaging, and pre-arrival upselling.

Distribution & Revenue

Channel manager for OTAs and AI insights.

Designed for Lebanese Hotels

Hotel management built for Lebanon's unique connectivity and currency challenges

AI that understands your hotel

Ask questions about occupancy, revenue, and guests in plain language. Get answers from live data, not generic reports. Dashboard suggestions and rate recommendations included.

Digital concierge for your guests

In-house guests order room service, spa, laundry, and more from their phone. Orders arrive instantly at front desk.

WhatsApp, built in

Booking confirmations, pre-arrival reminders, and review requests via WhatsApp. Available on Professional and Enterprise plans.

Multi-currency, for real

Track local and foreign currencies as independent ledgers. Full separation in payments, invoicing, and reports. No forced conversions.

Runs through every power cut

When electricity cuts and your generator kicks in, Diafa PMS keeps running. No cloud servers to reconnect to, no lost transactions. Operations continue on your machine regardless of power source or internet.

Built for every property type

Hotels

Room management, rate plans, OTA distribution, and multiple report types.

Hostels

Rooms and dorm beds in the same calendar. Per-bed inventory and housekeeping.

Guesthouses & B&Bs

Simple setup, guest memory across stays, works in remote areas.

Serviced Apartments

Flexible rate plans for long stays, guest portal for service ordering.

Connected to 1,000+ booking channels

See what Diafa PMS looks like

Drag-and-drop scheduling

Move reservations between rooms and dates with a drag.

Comprehensive reporting and AI insights

Operations, financial, revenue, occupancy, forecasts, channel performance — with AI-generated suggestions on every report.

Third-party integrations and MCP server

Diafa PMS allows the swift integration of 20+ built-in and third-party tools, including WhatsApp for example, or Diafa Resto, which enables connecting your in-house restaurant to the PMS. Orders go to guest rooms, charges appear on their folio.