Transparent pricing
Choose the plan that fits your operation. Add what you need as you grow.
Starter
Core property management
Up to 20 rooms
- Reservations & front desk
- Housekeeping with mobile app
- Guest profiles & VIP tiers
- Payments & invoicing (multi-currency)
- Essential reporting tools
- Offline-first operation
- Multilingual support with RTL layouts
- Team user access
- Email support
Most Popular
Professional
Grow your direct bookings
Up to 50 rooms
- Everything in Starter
- Diafa Direct booking engine (no OTA commissions)
- Channel manager (Booking.com, Airbnb, Expedia, and more)
- Full reporting suite including forecasts
- Per-channel commission tracking
- GDPR compliance tools
- Guest feedback collection
- Guest list export for marketing
- Webhooks & REST API
- Real-time notifications
- Expanded team user access
- Priority email support
Enterprise
The full platform, tailored to you
50+ rooms · Multi-property
Tailored to your operation
- Everything in Professional
- Premium AI: natural-language chat with your hotel data
- AI rate suggestions & dynamic pricing
- All core commercial modules available in one plan: WhatsApp, guest portal, AI, and Resto
- MCP Server (external AI tools query your data)
- Secondary Client (manager view)
- Payment pre-authorization (when needed)
- Full brand customization
- Unlimited user accounts
- Multi-property management
- Dedicated onboarding
- Priority support with chat
Prices shown are starting prices and exclude VAT. Final cost depends on number of rooms and selected features.
Which plan fits your property?
Each plan is designed for a specific operational profile. Choose the one that matches where your property is today.
Starter
You need reliable front desk operations, guest management, and financial tracking, without distribution or online channels.
- Small guesthouses and B&Bs under 20 rooms
- Properties not yet listed on OTAs
- Single-currency operations with straightforward workflows
Professional
You sell through OTAs, want direct bookings on your website, and need per-channel revenue visibility. Add WhatsApp, guest portal, or AI when you are ready.
- Hotels and hostels with 20–100 rooms
- Properties listed on Booking.com, Airbnb, or Expedia
- Teams that need channel management and commission tracking
Enterprise
You need the full platform with all modules included, plus multi-property support, advanced AI, and dedicated onboarding.
- Properties with 50+ rooms
- Multi-property groups needing centralized management
- Operations requiring all modules and premium AI
What changes as you move up
Starter: Operational Core
Run your front desk reliably
Everything needed for daily property operations: reservations, check-ins, housekeeping, payments, invoicing, guest profiles, and essential reports. Works offline. Multi-currency included. This is a fully functional PMS on its own.
Professional: Commercial Expansion
Sell across channels, take direct bookings
Adds Diafa Direct booking engine and the channel manager. Sell through OTAs, accept direct bookings on your website, and track per-channel commissions. The full reporting suite with forecasts is included. WhatsApp, the guest portal, AI, and restaurant POS can be added as optional modules.
Enterprise: Full Platform
All modules, multi-property, premium AI
Everything in Professional, plus Premium AI, manager monitoring, multi-property support, dedicated onboarding, and priority support. Pricing depends on the scale and needs of your operation.
Start with the core and expand when you need more
Professional plans include the operational PMS and distribution tools. Additional modules can be enabled when your operation needs them, so the setup can grow at your pace.
- WhatsApp guest messaging for confirmations, reminders, and review requests
- Guest portal for QR-code ordering of in-room services
- AI assistant for natural-language questions, pricing support, and translation
- Diafa Resto for restaurant orders charged to guest folios
- Enterprise brings the full platform together in one plan
Get a Custom Quote
Tell us about your property and we will send you a personalized pricing estimate.
All Plans Include
Frequently Asked Questions
What payment methods do you accept?
Is there a setup fee?
Does it work when the power or internet goes out?
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Can I change plans later?
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See hotel management, reimagined
Join hotels, lodges, and guesthouses across Rwanda running Diafa PMS — RWF-first operations, mobile money and card payments, and direct bookings without OTA commissions.