Everything your property needs — with AI built in

Guest Profiles & Intelligence

Remember every guest's preferences and history. VIP tiers, duplicate detection, GDPR compliance.

Guest Profiles & Intelligence
Country-specific identity documents: 30+ document types across all supported countries
Automatic duplicate detection by name, email, phone number, and document ID
Full guest history: every previous stay with dates, room types, and charges
Spending patterns analysis showing average spend, preferred services, and frequency
Special preferences and notes: room preferences, dietary needs, allergies, and occasions
Blacklist management with reason codes — prevents bookings from flagged guests
VIP tier classification for loyalty tracking and special treatment
GDPR compliance: data export, anonymization, consent tracking, configurable retention
Guest list export for marketing campaigns (CSV for Mailchimp, Brevo, etc.)
Merge duplicate profiles to maintain clean, consolidated guest records

See it in action

Book a personalized demo and see every feature — including AI — with your property type.