Transparent pricing
Choose the plan that fits your property. Add what you need as you grow.
Starter
Core property management
Up to 20 rooms
€59/month
- Reservations & front desk
- Housekeeping with mobile app
- Guest profiles & VIP tiers
- Payments & invoicing (multi-currency)
- 8 report types
- Offline-first operation
- 12 languages with RTL Arabic
- 3 user accounts
- Email support
Professional
Grow your direct bookings
Up to 50 rooms
From €119/month
- Everything in Starter
- Diafa Direct booking engine (no OTA commissions)
- Channel manager (Booking.com, Airbnb, Expedia, and more)
- All 16 report types including forecasts
- Per-channel commission tracking
- GDPR compliance tools
- Guest feedback collection
- Guest list export for marketing
- Webhooks & REST API
- Real-time notifications
- 5 user accounts
- Priority email support
Enterprise
The full platform, tailored to you
50+ rooms · Multi-property
Custom
Tailored to your property
- Everything in Professional
- Premium AI: natural-language chat with your hotel data
- AI rate suggestions & dynamic pricing
- All add-ons included: WhatsApp, Guest Portal, AI, Resto
- MCP Server (external AI tools query your data)
- Secondary Client (manager view)
- Payment pre-authorization (when needed)
- Full brand customization
- Unlimited user accounts
- Multi-property management
- Dedicated onboarding
- Priority support with chat
Get a Custom Quote
Tell us about your property and we will send you a personalized pricing estimate.
All Plans Include
Works without internet
Multi-currency operations
Local and international payment methods
Automatic software updates
Data backup via cloud sync
Training sessions
No setup fees
Frequently Asked Questions
What payment methods do you accept for subscriptions?
Bank transfer, international card, and local payment methods depending on your location.
Is there a setup fee?
No. We handle installation and onboarding at no extra cost.
Can I change plans later?
Yes. Upgrade or downgrade anytime — changes apply on your next billing cycle. Add-ons can be added or removed at any time.
Do you offer a free trial?
We start with a personalized demo, then give you 14 days to test with your property's actual data.
What are add-ons?
Professional plans include core PMS and distribution. WhatsApp, Guest Portal, AI, and Diafa Resto are available as optional add-ons so you only pay for what you use.
Does Diafa PMS work offline?
All operations continue on the local database. Sync resumes automatically when connected.
What kind of support do you provide?
Starter includes email support. Professional adds priority email. Enterprise includes priority support with chat.
Is my data secure?
Your front desk data is stored locally on your machine. Cloud sync is hosted securely with encrypted connections by Diafa PMS in servers in Helsinki, Finland, or in the same country as the property, depending on the local laws.
Can I use Diafa PMS for a hostel?
Yes. Hostels are supported, with dormitory room types including individual bed records and bed-level inventory, booking, and housekeeping.
Do you support multiple properties?
Yes, on Enterprise plans. One account can manage multiple properties and access cross-property settings.
What platforms does Diafa PMS run on?
The front desk app runs on Windows, macOS, and Linux. The housekeeping app runs on Android. The monitoring app for managers run also on Windows, macOS, and Linux. A version on Android is also being developped.
Where are your servers located?
Our cloud infrastructure is hosted in Finland and Algeria. Data from European clients is processed and stored on our Finnish servers and does not leave Europe. As we expand to new markets, we adapt our infrastructure to comply with local data protection regulations.
Is Diafa PMS GDPR compliant?
Yes. Diafa PMS includes guest data export on request, data anonymization, consent tracking, and configurable retention policies with auto-anonymization. Professional and Enterprise plans include the full GDPR compliance toolkit.
Can I migrate from my current system?
Yes. We handle data migration from your existing PMS, spreadsheets, or other database filetypes. This process could be free or costing a fee, depending on the complexity.
Who owns my data?
You do. Your front desk data is stored locally on your machine. You can export your data at any time. If you cancel your subscription, your local data remains yours.
How does installation work?
Our team handles the installation remotely. We install the front desk app on your machine, configure your property settings, and migrate your existing data when possible.
See hotel management, reimagined
30-minute personalized demo. See every feature, ask every question, get a custom quote.