Hotel Management, Reimagined

AI-powered property management for French hotels — from Parisian boutiques to Provençal B&Bs and Alpine chalets. Built-in booking engine, guest portal, WhatsApp in French, and AI that speaks your language.

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AI in French · GDPR compliant · Works offline · Multi-language · Built-in booking engine

A modern, all-in one solution for modern hotel management

Property Management

Reservations, front desk, housekeeping, and comprehensive reports.

Booking Engine

Direct bookings on your website, no OTA commissions, multiple languages.

Guest Services

Guest Experience portal, WhatsApp messaging, and pre-arrival upselling.

Distribution & Revenue

Channel manager for OTAs and AI insights.

Designed for French Hotels

From Paris to Provence — hotel management designed for French hospitality

AI that understands your hotel

Ask questions about occupancy, revenue, and guests in French, English, or any of 12 supported languages. AI suggestions help you price for peak seasons, school holidays, and cultural events.

Guest portal, built in

Guests order room service, spa treatments, and laundry from their phone — in French, English, or their own language. Works before arrival for upselling. Built in — not a paid add-on.

WhatsApp, built in

Booking confirmations, pre-arrival reminders, and review requests via WhatsApp in French or English. Built in — not a paid add-on.

Multi-currency, for real

Track local and foreign currencies as independent ledgers. Full separation in payments, invoicing, and reports. No forced conversions.

Works even when connectivity fails

From châteaux in the Loire Valley to mountain chalets in the Alps, Diafa PMS keeps running without internet. Check in guests, process payments, manage rooms. Sync resumes automatically when connectivity returns.

Built for every property type

Hotels

Room management, rate plans, OTA distribution, and multiple report types.

Hostels

Rooms and dorm beds in the same calendar. Per-bed inventory and housekeeping.

Guesthouses & B&Bs

Simple setup, guest memory across stays, works in remote areas.

Serviced Apartments

Flexible rate plans for long stays, guest portal for service ordering.

Connected to 1,000+ booking channels

See what Diafa PMS looks like

Drag-and-drop scheduling

Move reservations between rooms and dates with a drag.

Comprehensive reporting and AI insights

Operations, financial, revenue, occupancy, forecasts, channel performance — with AI-generated suggestions on every report.

Third-party integrations and MCP server

Diafa PMS allows the swift integration of 20+ built-in and third-party tools, including WhatsApp for example, or Diafa Resto, which enables connecting your in-house restaurant to the PMS. Orders go to guest rooms, charges appear on their folio.