Hotel Management, Reimagined

AI-powered property management with built-in booking engine, guest portal, WhatsApp messaging, and 16 report types — runs even when your internet doesn't.

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Modern · AI-powered · Multi-language · Locally compatible · Works offline

A modern, all-in one solution for modern hotel management

Property Management

Reservations, front desk, housekeeping, and comprehensive reports.

Booking Engine

Direct bookings on your website, no OTA commissions, multiple languages.

Guest Services

Guest Experience portal, WhatsApp messaging, and pre-arrival upselling.

Distribution & Revenue

Channel manager for OTAs and AI insights.

What makes Diafa PMS different

Five built-in capabilities you won't find in traditional hotel software

AI that understands your hotel

Ask questions about occupancy, revenue, and guests in plain language. Get answers from live data, not generic reports. Dashboard suggestions and rate recommendations included.

Guest portal, built in

Guests order room service, spa, and laundry from their phone. Works before arrival for upselling. Available on Professional and Enterprise plans.

WhatsApp, built in

Booking confirmations, pre-arrival reminders, and review requests via WhatsApp. Available on Professional and Enterprise plans.

Multi-currency, for real

Track local and foreign currencies as independent ledgers. Full separation in payments, invoicing, and reports. No forced conversions.

Your front desk never goes down

All operations continue during internet outages. Data syncs automatically when you are back online. No other PMS does this.

Built for every property type

Hotels

Room management, rate plans, OTA distribution, and multiple report types.

Hostels

Rooms and dorm beds in the same calendar. Per-bed inventory and housekeeping.

Guesthouses & B&Bs

Simple setup, guest memory across stays, works in remote areas.

Serviced Apartments

Flexible rate plans for long stays, guest portal for service ordering.

Connected to 1,000+ booking channels

See what Diafa PMS looks like

Drag-and-drop scheduling

Move reservations between rooms and dates with a drag.

Comprehensive reporting and AI insights

Operations, financial, revenue, occupancy, forecasts, channel performance — with AI-generated suggestions on every report.

Third-party integrations and MCP server

Diafa PMS allows the swift integration of 20+ built-in and third-party tools, including WhatsApp for example, or Diafa Resto, which enables connecting your in-house restaurant to the PMS. Orders go to guest rooms, charges appear on their folio.