Everything a hotel needs with AI support
Room management, rate plans, channel distribution, AI-powered reporting, restaurant POS, and multi-currency operations.
Diafa PMS gives hotels a complete operating system with practical AI support. Manage room types by floor and category. Set up rate plans for any scenario. Distribute to OTAs with real-time sync. Track revenue across multiple currencies. Get AI-powered suggestions on your dashboard. Connect your restaurant to guest rooms with Diafa Resto.
A day at a 45-room hotel in Stockholm
Morning: AI suggests adjusting weekend rates in Swedish based on demand. Auto-generated housekeeping tasks are already assigned. OTA bookings from Booking.com synced overnight. A direct booking comes through Diafa Direct — confirmed instantly in SEK. The owner reviews EUR and SEK revenue separately from their phone.
One system managing Swedish and international guests — AI in Swedish, OTA sync, direct bookings, SEK and EUR tracked independently.
Archipelago inn in the Stockholm skärgård — end-of-day sync
The inn sits in the skärgård with patchy mobile coverage and no fibre. The innkeeper runs the full working day on the local Master Client — reservations, check-ins, payments, and housekeeping write to the local database. In the evening the sync happens from home. The sync worker pushes the day's events to the Hub, the channel manager refreshes Booking.com, Hotels.com, and Airbnb overnight, and Diafa Direct — embedded in the inn's own website — keeps taking direct bookings 24/7 and turns marketing effort into commission-free revenue.
- Zero downtime during the working day, regardless of connectivity
- OTAs re-sync automatically in one evening connection window
- Direct bookings captured on the inn's website around the clock
- No paper fallback and no morning-after reconciliation work