Diafa PMSDiafa PMS

Transparent pricing

Choose the plan that fits your operation. Add what you need as you grow.

Starter

Core property management

Up to 20 rooms

From 8,500 KES/month
  • Core reservation management
  • Front desk operations
  • Basic housekeeping
  • Payment processing (KES + USD + M-Pesa)
  • Guest profiles
  • Team user access
  • Email support
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Most Popular

Professional

Grow your direct bookings

Up to 50 rooms

From 17,000 KES/month
  • Everything in Starter
  • Diafa Direct booking engine (no OTA commissions)
  • Channel manager (Booking.com, Airbnb, Expedia, and more)
  • Full reporting suite including forecasts
  • Per-channel commission tracking
  • GDPR compliance tools
  • Guest feedback collection
  • Guest list export for marketing
  • Webhooks & REST API
  • Real-time notifications
  • Expanded team user access
  • Priority email support
Get Started

Enterprise

The full platform, tailored to you

50+ rooms · Multi-property

Custom

Tailored to your operation

  • Everything in Professional
  • Premium AI: natural-language chat with your hotel data
  • AI rate suggestions & dynamic pricing
  • All core commercial modules available in one plan: WhatsApp, guest portal, AI, and Resto
  • MCP Server (external AI tools query your data)
  • Secondary Client (manager view)
  • Payment pre-authorization (when needed)
  • Full brand customization
  • Unlimited user accounts
  • Multi-property management
  • Dedicated onboarding
  • Priority support with chat
Get a Quote

Prices shown are starting prices and exclude VAT. Final cost depends on number of rooms and selected features.

Which plan fits your property?

Each plan is designed for a specific operational profile. Choose the one that matches where your property is today.

Starter

You need reliable front desk operations, guest management, and financial tracking, without distribution or online channels.

  • Small guesthouses and B&Bs under 20 rooms
  • Properties not yet listed on OTAs
  • Single-currency operations with straightforward workflows

Professional

You sell through OTAs, want direct bookings on your website, and need per-channel revenue visibility. Add WhatsApp, guest portal, or AI when you are ready.

  • Hotels and hostels with 20–100 rooms
  • Properties listed on Booking.com, Airbnb, or Expedia
  • Teams that need channel management and commission tracking

Enterprise

You need the full platform with all modules included, plus multi-property support, advanced AI, and dedicated onboarding.

  • Properties with 50+ rooms
  • Multi-property groups needing centralized management
  • Operations requiring all modules and premium AI

What changes as you move up

1

Starter: Operational Core

Run your front desk reliably

Everything needed for daily property operations: reservations, check-ins, housekeeping, payments, invoicing, guest profiles, and essential reports. Works offline. Multi-currency included. This is a fully functional PMS on its own.

2

Professional: Commercial Expansion

Sell across channels, take direct bookings

Adds Diafa Direct booking engine and the channel manager. Sell through OTAs, accept direct bookings on your website, and track per-channel commissions. The full reporting suite with forecasts is included. WhatsApp, the guest portal, AI, and restaurant POS can be added as optional modules.

3

Enterprise: Full Platform

All modules, multi-property, premium AI

Everything in Professional, plus Premium AI, manager monitoring, multi-property support, dedicated onboarding, and priority support. Pricing depends on the scale and needs of your operation.

Start with the core and expand when you need more

Professional plans include the operational PMS and distribution tools. Additional modules can be enabled when your operation needs them, so the setup can grow at your pace.

  • WhatsApp guest messaging for confirmations, reminders, and review requests
  • Guest portal for QR-code ordering of in-room services
  • AI assistant for natural-language questions, pricing support, and translation
  • Diafa Resto for restaurant orders charged to guest folios
  • Enterprise brings the full platform together in one plan

Get a Custom Quote

Tell us about your property and we will send you a personalized pricing estimate.

All Plans Include

Works without internet
Multi-currency operations
Local and international payment methods
Automatic software updates
Data backup via cloud sync
Training sessions
No setup fees

Frequently Asked Questions

What payment methods do you accept?
M-Pesa, Visa/Mastercard, bank transfers, and international cards. For your guests, Diafa PMS processes M-Pesa via Lipa Na M-Pesa, cards, cash, and bank transfers.
Is there a setup fee?
No setup fees. Free onboarding and data migration from paper ledgers or other systems.
Can I change plans later?
Yes, upgrade or downgrade at any time. Changes take effect on your next billing cycle.
Do you offer a free trial?
Personalized demo and a 14-day trial to test M-Pesa payments and KES/USD tracking with your actual data.
Does it work offline?
Absolutely. Diafa PMS handles connectivity challenges with offline-first reliability. Whether on VSAT satellite in Amboseli or during a power outage in Mombasa, all operations continue on the local database. Data syncs automatically when connectivity returns.
Does it support KRA-compliant receipts?
Yes. Professional receipt generation includes the details required for KRA compliance. Financial reports show revenue by currency and payment method.
What kind of support do you provide?
All plans include email support. Professional and Enterprise plans include priority phone and WhatsApp support with dedicated account managers who understand the Kenyan market.
Can I use it for a safari lodge with satellite internet?
Yes. Diafa PMS is designed for properties with VSAT, patchy 3G, or no connectivity at all. All core operations run locally and sync automatically when you are back online.

Ready to Modernize Your Property?

Join hotels, safari lodges, and resorts across Kenya using Diafa PMS — from the Mara to Mombasa

Book a Demo