Transparent pricing
Choose the plan that fits your property. Add what you need as you grow.
Starter
Core property management
Up to 20 rooms
8,500 KES/month
- Core reservation management
- Front desk operations
- Basic housekeeping
- Payment processing (KES + USD + M-Pesa)
- Guest profiles
- 3 user accounts
- Email support
Professional
Grow your direct bookings
Up to 50 rooms
From 17,000 KES/month
- Everything in Starter
- Diafa Direct booking engine (no OTA commissions)
- Channel manager (Booking.com, Airbnb, Expedia, and more)
- All 16 report types including forecasts
- Per-channel commission tracking
- GDPR compliance tools
- Guest feedback collection
- Guest list export for marketing
- Webhooks & REST API
- Real-time notifications
- 5 user accounts
- Priority email support
Enterprise
The full platform, tailored to you
50+ rooms · Multi-property
Custom
Tailored to your property
- Everything in Professional
- Premium AI: natural-language chat with your hotel data
- AI rate suggestions & dynamic pricing
- All add-ons included: WhatsApp, Guest Portal, AI, Resto
- MCP Server (external AI tools query your data)
- Secondary Client (manager view)
- Payment pre-authorization (when needed)
- Full brand customization
- Unlimited user accounts
- Multi-property management
- Dedicated onboarding
- Priority support with chat
Get a Custom Quote
Tell us about your property and we will send you a personalized pricing estimate.
All Plans Include
Works without internet
Multi-currency operations
Local and international payment methods
Automatic software updates
Data backup via cloud sync
Training sessions
No setup fees
Frequently Asked Questions
What payment methods do you accept?
M-Pesa, Visa/Mastercard, bank transfers, and international cards. For your guests, Diafa PMS processes M-Pesa via Lipa Na M-Pesa, cards, cash, and bank transfers.
Is there a setup fee?
No setup fees. Free onboarding and data migration from paper ledgers or other systems.
Can I change plans later?
Yes, upgrade or downgrade at any time. Changes take effect on your next billing cycle.
Do you offer a free trial?
Personalized demo and a 14-day trial to test M-Pesa payments and KES/USD tracking with your actual data.
Does it work offline?
Absolutely. Diafa PMS handles connectivity challenges with offline-first reliability. Whether on VSAT satellite in Amboseli or during a power outage in Mombasa, all operations continue on the local database. Data syncs automatically when connectivity returns.
Does it support KRA-compliant receipts?
Yes. Professional receipt generation includes the details required for KRA compliance. Financial reports show revenue by currency and payment method.
What kind of support do you provide?
All plans include email support. Professional and Enterprise plans include priority phone and WhatsApp support with dedicated account managers who understand the Kenyan market.
Can I use it for a safari lodge with satellite internet?
Yes. Diafa PMS is designed for properties with VSAT, patchy 3G, or no connectivity at all. All core operations run locally and sync automatically when you are back online.
Ready to Modernize Your Property?
Join hotels, safari lodges, and resorts across Kenya using Diafa PMS — from the Mara to Mombasa