Built for Kenyan safari lodges and tented camps
Offline-first reliability for bush operations, USD and KES tracked independently, M-Pesa for domestic guests, and Diafa Direct on your own website for commission-free bookings.
Diafa PMS fits the realities of running a tented camp in the Maasai Mara, a bush lodge in Tsavo, or a boutique property in Laikipia. Reception runs all day on the local database — game drives leave at dawn, turnaround happens between drives, bar and curio purchases post to folios — without depending on a satellite link. At end of day the manager syncs, OTAs refresh overnight, and Diafa Direct captures bookings from safari directory listings and past-guest email around the clock.
A day at a tented camp in the Maasai Mara
Game drives leave at 06:00 and return after sunset. Reception runs all day on the local Master Client. A British guest settles their folio in USD, a Nairobi guest settles theirs in KES via M-Pesa, and the bar and curio shop post to rooms throughout the day. Housekeeping turns tents around between drives. In the evening, the manager drives to the gate office where the connection is reliable — the day's events sync to the Hub, Booking.com, SafariBookings, and Airbnb refresh overnight, and Diafa Direct on the camp's own website keeps taking direct bookings from past-guest email and safari directory listings.
Remote operation with no paper fallback. OTAs re-sync from one evening window. Direct bookings captured around the clock and converted from marketing spend into commission-free revenue.
Tented safari lodge in Tsavo — end-of-day sync
The lodge operates beyond fibre and mostly beyond 4G. Reception runs the full working day on the local Master Client — every reservation, check-in, payment, and housekeeping task writes to the local database. In the evening, the manager drives to the gate office or the nearest town where the connection is reliable, and the sync worker pushes the day's events, folios, and rate changes to the Hub. The channel manager refreshes Booking.com, SafariBookings, Airbnb, and Expedia overnight, and Diafa Direct — embedded in the lodge's own website — keeps taking direct bookings 24/7, turning safari directory listings and Instagram traffic into commission-free revenue.
- Zero downtime during the working day, regardless of connectivity
- OTAs re-sync automatically from one evening connection window
- Direct bookings captured on the lodge's website around the clock
- No paper fallback and no morning-after reconciliation work