Everything a hotel needs with AI support
Room management, rate plans, channel distribution, AI-powered reporting, restaurant POS, and multi-currency operations.
Diafa PMS gives hotels a complete operating system with practical AI support. Manage room types by floor and category. Set up rate plans for any scenario. Distribute to OTAs with real-time sync. Track revenue across multiple currencies. Get AI-powered suggestions on your dashboard. Connect your restaurant to guest rooms with Diafa Resto.
A day at a 45-room hotel in Nairobi
Morning: AI suggests adjusting rates for an upcoming long weekend. Housekeeping tasks auto-generated. OTA bookings from Booking.com synced overnight. A domestic guest pays in KES via M-Pesa through Diafa Direct. An international guest pays in USD. Revenue appears in separate KES and USD ledgers. The manager reviews occupancy from their phone.
One system managing Kenyan and international guests — M-Pesa built in, KES and USD tracked independently, OTA sync, and offline-first reliability.
Tented safari lodge in Tsavo — end-of-day sync
The lodge operates beyond fibre and mostly beyond 4G. Reception runs the full working day on the local Master Client — every reservation, check-in, payment, and housekeeping task writes to the local database. In the evening, the manager drives to the gate office or the nearest town where the connection is reliable, and the sync worker pushes the day's events, folios, and rate changes to the Hub. The channel manager refreshes Booking.com, Airbnb, and Expedia overnight, and Diafa Direct — embedded in the lodge's own website — keeps taking direct bookings 24/7, turning safari directory listings and Instagram traffic into commission-free revenue.
- Zero downtime during the working day, regardless of connectivity
- OTAs re-sync automatically from one evening connection window
- Direct bookings captured on the lodge's website around the clock
- No paper fallback and no morning-after reconciliation work