Hotel Management, Reimagined

AI-powered property management with CIB & EDAHABIA payments, OTA distribution, multi-currency DZD/EUR, and WhatsApp messaging — smartly manages your online bookings even when there are internet connectivity issues.

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Modern · AI-powered · Multi-language · Locally compatible · Works offline

A modern, all-in one solution for modern hotel management

Property Management

Reservations, front desk, housekeeping, and comprehensive reports.

Booking Engine

Direct bookings on your website, no OTA commissions, multiple languages.

Guest Services

Guest Experience portal, WhatsApp messaging, and pre-arrival upselling.

Distribution & Revenue

Channel manager for OTAs and AI insights.

What makes Diafa PMS different

Five built-in capabilities you won't find in traditional hotel software

AI that understands your hotel

Ask questions about occupancy, revenue, and guests in plain language — in French or Arabic. Get answers from live data. AI suggestions on your dashboard help you make better decisions.

Guest portal, built in

Guests order room service, spa, and laundry from their phone — in French, Arabic, or English. Works before arrival for upselling. Competitors charge extra. Diafa PMS includes it.

WhatsApp in Arabic and French

Booking confirmations, pre-arrival reminders, and review requests via WhatsApp in your guest's language. Built in — not a paid add-on.

DZD and EUR — independent ledgers

Track dinars and euros as independent currencies. Room rates, services, payments, and reports separated by currency. No forced conversions, no manual reconciliation.

Built for Algerian internet

All operations continue during outages — reservations, check-ins, payments, reports. Diafa PMS handles Algerian connectivity realities. Sync resumes automatically.

Built for every property type

Hotels

Room management, rate plans, OTA distribution, and multiple report types.

Hostels

Rooms and dorm beds in the same calendar. Per-bed inventory and housekeeping.

Guesthouses & B&Bs

Simple setup, guest memory across stays, works in remote areas.

Serviced Apartments

Flexible rate plans for long stays, guest portal for service ordering.

Connected to 1,000+ booking channels

See what Diafa PMS looks like

Drag-and-drop scheduling

Move reservations between rooms and dates with a drag.

Comprehensive reporting and AI insights

Operations, financial, revenue, occupancy, forecasts, channel performance — with AI-generated suggestions on every report.

Third-party integrations and MCP server

Diafa PMS allows the swift integration of 20+ built-in and third-party tools, including WhatsApp for example, or Diafa Resto, which enables connecting your in-house restaurant to the PMS. Orders go to guest rooms, charges appear on their folio.