Integrations
More is included in the platform than most vendors offer. What you connect beyond that uses open standards.
Built-in before third-party
Most PMS platforms rely on third-party integrations for guest-facing and operational features. Diafa PMS includes more of them directly.
A booking engine, guest portal, WhatsApp messaging, restaurant POS, and housekeeping app are part of the platform. They share guest profiles, room inventory, payment flows, and reporting without extra integration work.
Third-party integrations are still available and important. But they are the second layer, not the foundation. The core of your operation runs on one connected system.
Integration categories
What connects to Diafa PMS, grouped by what it does.
Distribution
Channel manager with two-way sync to Booking.com, Expedia, Airbnb, and hundreds of OTAs. Direct booking engine on your own website. Per-channel commission tracking.
Payments
International card payments for online bookings. Local payment methods integrated per country, CIB and EDAHABIA in Algeria, and more as we expand.
Guest communication
Email tools with AI-assisted translation and automated WhatsApp messaging for confirmations, reminders, and review requests.
Guest services
Guest portal via QR code for room service, spa, laundry, and transfers. Housekeeping mobile app for cleaning staff. Restaurant POS charging to guest folios.
API and automation
REST API with key-based authentication. Secure webhooks for reservation, payment, and guest events. Zapier, Make, and n8n compatibility. MCP server for AI tools.
Highlighted connections
The integrations most properties use on day one.
Channel Manager
Two-way rate and availability sync with major OTAs. Stop selling across all channels when a room is booked directly. Commission tracking per channel.
Diafa Direct
Direct booking engine for your own website. No OTA commissions. Real-time availability and pricing. Integrated payment processing.
Guest portal
QR-code digital concierge for in-room service ordering. Pre-arrival upselling. Orders land at the front desk in real time and charge to the guest folio.
Automated booking confirmations, pre-arrival reminders, and post-stay review requests through WhatsApp.
Diafa Resto
Restaurant POS integrated with the PMS. Orders sent to guest rooms, charges appear on the folio. Revenue included in your financial reports.
Webhooks
Secure event notifications for reservations, payments, and guest events. Route to your BI, accounting, or operational tools.
REST API
Read and write access with key-based authentication. Documentation and sandbox available for custom integrations.
Need a specific integration?
If the system or workflow you need is not listed, tell us about it. We build integrations based on real customer demand, not a roadmap in isolation.
Discuss an IntegrationTalk to us about your integration
Tell us what system or workflow you want to connect. We will scope the integration with you.