Built for multi-property groups that need control across properties
Central visibility with local resilience. One platform across properties, countries, and accommodation types, with the controls ownership, finance, and IT teams expect.
Who this is for
Enterprise fits operations that outgrow single-property tools.
Multi-property groups
Hotels, hostels, or mixed-brand groups operating multiple locations, with shared standards, shared reporting, and local operational autonomy.
Owners and operators
Ownership groups that need financial visibility across properties without compromising operational control at each location.
Operators across markets
Groups working across countries with different currencies, regulations, and guest expectations, served from one platform with local adaptation.
Enterprise value
What changes when your operation moves to Enterprise.
Central visibility with local resilience
Cross-property reporting and consolidated dashboards at the group level. Each property keeps operating locally even when the cloud is unreachable.
One platform across property types
Hotels, hostels, guesthouses, and serviced apartments all run on the same Diafa PMS platform, no separate systems, no data silos.
Country adaptation
Local payment methods, local ID document handling, tax configurations, and language packs, applied per property without fragmenting the platform.
Controlled access at scale
Custom roles, device authorization at group and property level, and user scoping that matches how your organization actually delegates responsibility.
Enterprise capabilities
What Enterprise adds on top of Professional, features that only make sense at group scale.
Multi-property management
Single account across all your properties. Switch between sites without re-logging. Shared guest profiles. Cross-property guest history visible to authorized staff.
Manager monitoring client
A dedicated read-only application for ownership and group leadership. Live occupancy, revenue, and operations stay visible across properties without exposing front desk controls.
Cross-property audit consolidation
Audit trails from every property consolidated at the group level. Filter by property, user, device, or action type. Export for compliance reviews across the whole operation.
Extended audit retention
Unlimited audit history retention by default. Configurable retention policies per property for regulatory compliance. Real-time audit alerts on sensitive actions.
Self-hosted Hub option
Deploy the cloud Hub on your own infrastructure. Full data sovereignty for groups with regulatory, contractual, or strategic control requirements.
Premium AI with hotel data access
AI that reads your full hotel data across properties. Natural-language queries on occupancy, revenue, and channel performance at group or property scope.
API and webhooks at scale
Higher rate limits, multi-property webhook routing, and dedicated API support for custom integrations with your BI, accounting, or IT systems.
Dedicated onboarding and priority support
Named implementation lead. Priority support with chat channel. Quarterly product review calls. All module modules included at no extra cost.
Evaluation process
Enterprise decisions involve more than one stakeholder. We work with all of them.
An Enterprise review brings operations, ownership, and technical stakeholders together. Operations covers day-to-day fit. Ownership covers financial visibility and control. Technical covers deployment, security, and integration. We run the review in a single session when possible, with follow-up material for each group.
Request an enterprise review
Talk to our team about multi-property fit, deployment, and the Enterprise capabilities your group needs.